During office hours
Outside office hours
- You can send an e-mail to the helpdesk. Your message will be dealt with on the next working day by one of our employees.
- Fill out the form on our contact page. The request will be handled by one of our employees the next working day.
- Or, in urgent cases, you may contact our emergency helpline number 0297-591487. You can reach this number only outside office hours. Moreover, different rates apply when using this emergency helpline
We will make every effort to solve your problem or answer your question as soon as possible.
Should you have any suggestions or comments regarding our services? Please let us know. We greatly appreciate the feedback of your experience.